Samples 0mb

I downloaded kontakt libraries on another computer as I only have slow internet via hotspot and most instruments are fine after batch resave but some are nor playing any sound and the sample size reads as 0mb
Answers
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Hey @BritishMusicLibrary Could you give more details ? Where does it show 0mb ? Could you post screenshots ?
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Bottom left corner. It actually just says Total sample size :0
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Here is a screenshot. Thanks for the help.
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Hmm doesn't look like the screenshot worked
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drag & drop should work!
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@BritishMusicLibrary Any update on this ? Are you able to provide a screenshot or a more detailed explanation?
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I thoughts this had posted but it hasn't worked
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And when you navigate to this August Foerster Grand library, are all files there ?
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@BritishMusicLibrary You didn't get back to us about this, if you still need assistance on this, please contact my colleagues here: http://bit.ly/NIsupport_install
Closing this post now.
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