Unable to Download Firmware Update at ni.de/kontrol-update

Question

When I attempt to download the update, the website says "Please excuse the delays

We are experiencing extraordinary amounts of traffic, which may cause temporary delays in accessing our website.

Please refresh this page or come back later.

We are sorry for the inconvenience."  How long before this link is back to normal?

Shore · Answer

Hello:

I had the same issues as these individuals.  Using browsers that ive updated with before.

Back to working here now.

Shore

PoorFellow · Answer

https://community.native-instruments.com/discussion/comment/270969#Comment_270969

If the link given by Uwe (: KK MK3 FW download) does not work then please try another browser with no extensions and all cookies accepted (my suggestions for alternative browsers would be e.g.Firefox,  Chrome,Vivaldi browser and Opera  browser , depending on what you do not usually use)

The suggested browsers are what I expect will work if having never been installed before on the computer and then used as is with no extensions and all cookies accepted.

.

nikkipixel · Answer

That link doesn't work.  I get this: "SignatureDoesNotMatch

Access denied.AWS4-HMAC-SHA256 20261026T152515Z 20261026/auto/storage/aws4_request 6875fec2f2e76a6db321c3928df1edc3454794f1674d0ba1749ea894e405b8b2GET /ni-assets/downloads/KSMK3_FW_2.1.4_MAC.zip _gl=1%2Aeiyjth%2A_gcl_au%2AMTk4MzgxMjc4OS4xNzg4NzY3NTQzLjE1MjQwNTEzMTIuMTc5Mjk1NzU0MC4xNzkyOTU3NTQxLjQ5ODAxODk2Ny4xNzkyOTU3NTQwLjE3OTI5NTc1NDE.%2A_ga%2AMjA4ODI1NjMzNy4xNzg4NzY3NTQz%2A_ga_S4HX7NRXLW%2AczE3OTMwMjgyOTQkbzYkZzEkdDE3OTMwMjgzMTMkajQxJGwxJGgzMjAxNzEwMTU. host:storage.googleapis.com x-amz-content-sha256:e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855 x-amz-date:20261026T152515Z host;x-amz-content-sha256;x-amz-date e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855"