Hello! I just registered my brand new X1 Mk3 from Amazon, but Native Access assigned me a Traktor Pro 3 license instead of Traktor Pro 4. Please update my license to Traktor Pro 4. Thank you!
The software that you get when registering a device is determined by what software that the device originally came with. If you think that the software that you got is in err then please contact N.I. Support and bring it up with NI Support. Use the bot Riff to open a ticket , tell Riff that the suggestions do not help and that you want to open a ticket and have human support assistance.
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Except it was a new device, not secondhand. Either way support will probably sort it out :)
