When saving the collection (either manually or upon closing the application), if tracks are located on an external hard drive and that drive is disconnected during the active saving process, Traktor corrupts the file paths in the collection. Specifically, the application strips out the entire directory/folder structure, leaving only the drive root and the filename. This results in missing/inaccessible tracks in future sessions because Traktor is looking in the wrong location.
Troubleshooting Traktor Collection Save Errors
Procedure for Reproducing the Issue
• Connect an external hard drive containing music files.
• Import tracks from the external drive into the Traktor collection.
• Trigger a save of the collection (either by manually selecting "Save Collection" or by closing the Traktor application).
• Crucial Step: While the saving process is actively running, physically disconnect the external hard drive.
• Reopen Traktor and attempt to load the affected tracks, or inspect the file paths in the track collection.
Expected Result
If a drive is disconnected during a collection save, Traktor should retain the original file paths.
Actual Result
Traktor saves the tracks but strips the entire folder path, linking the track directly to the root of the drive. The tracks become inaccessible "missing files" in subsequent sessions.
Example of Path Corruption
Original working path:
G:\MY MUSIC\MUSIC 2020\FEBRUARY (2020)\DJ POOLS (FEB-2020)\CLUB KILLERS (FEB-2020)\Club Killers 1102\example - example.mp3
Corrupted path after drive disconnect during save:
G:\example - example.mp3
