hello, please help me, I recently bought a controller and a subscription to tractor pro 4 went with it, a month later it stopped working, deleted it and I’m trying to download it again, it doesn’t work, what should I do? help me regain access
Hello,
normally you just install native access open it, log in and you should be able to download your product(s) and activate them. So native access is the software to manage all your stuff from native. Maybe you can describe the problem a bit better, are there any prompts or something, have you checked the subscription.
i dont see my traktor pro 4 in native access
And your subscription is still active? If you are online and logged in you should be able to check that, there is also a "my products" page where you should see all the stuff you can use. But I don't know exactly how those subscriptions work. Maybe that subscription was only for a month, even if I don't think so, and now you have to buy traktor. What exact controller have you bought? Maybe the full traktor 4 version was a promo and you get traktor play instead as a full working version.
There is no such thing as a subscription for Traktor.
i bought traktor kontrol s2 mk 3
