Hi NI Support Team, I am trying to transfer my Komplete Kontrol hardware and its bundled software to a new buyer. However, every time I click "Confirm Transfer" on the website, I receive a "TYPO3 Service Unavailable" or "TYPO3 Error". I have already tried: * Different browsers (Chrome, Firefox, Safari). * Clearing cache and using Incognito mode. * Using different devices (PC and Mobile). The error persists. Could you please manually generate a Transfer ID for me?

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Technical Issue: TYPO3 Error during License Transfer

IanChen

Hi NI Support Team,

I am trying to transfer my Komplete Kontrol hardware and its bundled software to a new buyer. However, every time I click "Confirm Transfer" on the website, I receive a "TYPO3 Service Unavailable" or "TYPO3 Error".

I have already tried:

Different browsers (Chrome, Firefox, Safari).
Clearing cache and using Incognito mode.
Using different devices (PC and Mobile).

The error persists. Could you please manually generate a Transfer ID for me?

Find more posts tagged with

Komplete Kontrol Keyboards

Accepted answers

Jeremy_NI

@IanChen Please note that even if we help customers here whenever we can, it's not a substitute for support. In this case, it's not something I can help you with, please get in touch with my colleagues, they have all the necessary tools to assiste you: https://support.native-instruments.com/hc/en-us/requests/new

All comments

IanChen

@Jeremy_NI

PoorFellow

https://community.native-instruments.com/discussion/50225/technical-issue-typo3-error-during-license-transfer

Jeremy_NI is in Customer Care not in Support and he can not do any transfer for you , you need to contact N.I. Support (all) and ask them for help.

What Jeremy_NI can do is to advice or look into the "TYPO3 Service Unavailable"/"TYPO3 Error" and report it for fixing if it is something broken that needs fixing , but even if it is something needing fixing then that could take time too to get fixed.

In the mean time then you can also try again later to see if the 'service' becomes 'available'.

Jeremy_NI

Quick links

Unanswered questions