What are the differences in usage between a keyboard running with Komplete Start software and a keyboard activated with a serial number?How can I get a new serial number for my keyboard if I can't contact the seller?
can support still transfer the keyboard to my account?
What I wrote above generally applies :
it is possible that you can get N.I. Support (all) to transfer the keyboard to your account provided that the previous owner does not make any objections.
Support will most likely ask for a receipt/'proof of purchase' and then they will look into things , then they decide what to do. NI Support are in charge of all of this , what they decide depends on the exact situation…
So ask Support and hope that they can/will transfer the keyboard to your account…
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Generally then there is no getting a new serial because you can not register the old, but it is possible that you can get N.I. Support (all) to transfer the keyboard to your account provided that the previous owner does not make any objections.
When registering the keyboard then you get a voucher to get the Komplete 15 Select software for free.
Thx bro.But I don't think N.I. support can reach the seller because the seller doesn't seem to have a VPN or email. In this situation, can support still transfer the keyboard to my account?
got it bro🤝
You can't get a new serial number. The keyboard has a serial number, you should be able to find it under the device itself. With that serial number our support agents can reach out to the person who registered that keyboard the last.
