I‘ve call Support and get a Ticket. Support doesn‘t react to my Question for repair my Maschine Plus.
I Need Help, Please
When did you create a ticket? Response is unlikely to be immediate.
@Tscheggo I see your requests, first one is from Saturday, no need to create a new one, it only slows down the process. We'll reach out very soon to get more details.
Hello,
Support didn‘t answer my Ticket for days now!
I Need a Repair of my Maschine Plus!
What‘s going on ?
My colleagues from the Hardware Service have a lot of requests to process at the moment, sorry about the delay, they will get back to you as soon as possible.
It‘s been two weeks since last contact with the Support and nearly a month without any News from the repair Team . I wanna Know when i get my Maschine Plus back.
@Tscheggo Sorry again, pinged my colleagues again, someone should get back to you soon.
thx for getting in Touch. Please answer my email i‘ve Wrote just in time.
