I am at wits end with your customer support. It has been over 2 months since I opened a supoort ticket regarding an issue with the S88 MK3. Your team has been woefully absent with any updates regarding this problem and I am now forced to put your team on blast in every online forum I can access. I have been trying to get a return authorization and replacement for this item as it is under warranty. This item was purchased by my employer as per my suggestion and now I look like a fool. I have been a customer since 2007 and have never experienced this complete lack of care in all those years until now. Rest assured that I will think twice before purchasing any of your hardware ever again! Get it together NI!!!!!
