My keyboard doesn’t work in DAW mode the screen remains dark and doesn’t give me access to Ableton’s functions. I am running the latest Komplete Kontrol Firmware 2.7. And OS Sonoma 14.8 2 running a Mac Studio.
Have you installed the latest version of the Hardware Connection Service using latest version of Native Access for your OS ?
Also make sure that the Hardware Connection Service is running and that the Kontrol MK3 can see it. Note that the hardware connection service should be started automatically when you open Komplete Kontrol software for example.
You can verify that the Kontrol Mk3 is connected to the HCS by going to Settings > general > agent version on the device . If it doesn't, try a different USB-C cable, and/or a USB-C hub instead of connecting directly.
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