Seeing this issue others have had, I have not found a solution.
I have searched high and low to find my answer and therefore needed to create this post.
Just installed Kontakt 8 player and I am new to the NI eco system.
Trying to download some free content in Native access.
When I set my external drive in preferences and download, the message informs me that the downloadwas successful. When I go to the folder I created on my external drive, it is empty. Loading Kontakt only shows the Piano Uno which was downloaded to my internal drive.