Sup! Is there any way to reactivate license for new buyer of my Korg keyboard? TY
Komplete 15 Select Electronic for Korg (1)
Normally you'd transfer the hardware licence to the buyer and the software would follow it. Not sure how it works with third party hardware so I'd suggest putting in a support ticket from here as support handle all these kind of issues - https://bit.ly/NI_Support_All
I am not even sure if secondhand buyers of third-party hardware partners hardware can get any free software. But usually then what 'free' NI software that comes 'bundled' hardware can not be transferred from one account to another , but on the other hand then secondhand buyers of NI hardware gets their own free copy of any 'base software' .
It looks as if we need for @Jeremy_NI to please clarify rules for secondhand buyers of third-party hardware partners NI software bundles when sold ?
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I wasn't sure either, that's why I suggested the standard route of contacting support :)
For some of our hardware products, the new owner would get the attached software automatically. For third party hardware this does not happen, you should initiate a license transfer to the new owner: How to request a License Transfer ID for your NI product
And this is for the new owner: How to import a License Transfer ID to your NI Account
Of course feel free to contact our support if needed: https://bit.ly/NI_Support_All
