Komplete Kontrol S88 MK3 – TypeError getBaseObjectId in Cubase MIDI Remote (HCS 2.0.5 + KK 3.5.0)

Hi,

After updating to Hardware Connection Service 2.0.5 and Komplete Kontrol 3.5.0 on Windows 11 (Intel i5-14600K), my Komplete Kontrol S88 MK3 is recognized correctly in Device Manager and by the system.

However, whenever I launch Cubase 13.0.20, I immediately get this error inside the MIDI Remote Script Control panel:

TypeError: cannot read property 'getBaseObjectId' of undefined (line 751)

What I’ve tried so far:

-Power-cycled the keyboard and swapped USB ports

-Stopped and restarted NIHardwareService and NIHostingIntegrationAgent in services.msc

-Cleared AppData\Local\Native Instruments\Komplete Kontrol and NIHardware caches

-Reinstalled Hardware Connection Service 2.0.5 manually

-Confirmed the S88 MK3 firmware is on the latest version (no update available)

Current status:

-Device Manager: S88 MK3 appears under Sound, video and game controllers with no warning icon

-services.msc: NIHardwareService and NIHostingIntegrationAgent show as running

-Standalone Komplete Kontrol: works fine, no error

-Cubase: error appears immediately on startup in MIDI Remote Script Control, before loading any project

Question:

Is this a known issue with HCS 2.0.5 + KK 3.5.0 and Cubase MIDI Remote integration?

Any workaround or fix would be greatly appreciated.

Thanks!

Find more posts tagged with

Komplete Kontrol SW

Komplete Kontrol Keyboards

Accepted answers

timrae_NI

https://community.native-instruments.com/discussion/47354/komplete-kontrol-s88-mk3-typeerror-getbaseobjectid-in-cubase-midi-remote-hcs-2-0-5-kk-3-5-0

whenever I launch Cubase 13.0.20,

That's the problem right there, you're on an old version of Cubase 13

Gabbewt

@timrae_NI Updating from Cubase 13.0.20 to 13.0.55 solved the issue - everything is working now. Thanks a lot for pointing me in the right direction!

All comments

Jeremy_NI

@Gabbewt Can you check that thread if anything looks similar to your case and anything you could try?

https://community.native-instruments.com/discussion/47270/cubase-14-hardware-connection-service-2-0-5-not-working

timrae_NI

https://community.native-instruments.com/discussion/47354/komplete-kontrol-s88-mk3-typeerror-getbaseobjectid-in-cubase-midi-remote-hcs-2-0-5-kk-3-5-0

whenever I launch Cubase 13.0.20,

That's the problem right there, you're on an old version of Cubase 13

Gabbewt

Hi @Jeremy_NI

Thanks for pointing me to that thread. I went through the suggestions there:

-Confirmed that after reinstalling HCS 2.0.5 + KK 3.5.0, both NIHardwareService and NIHostIntegrationAgent are running in services.msc.

-Launched Komplete Kontrol standalone — keyboard works fine (keys, knobs, wheels).

-Verified the Cubase MIDI Remote script folder at Documents\Steinberg\Cubase\MIDI Remote\Driver Scripts\Local\NativeInstruments\Kontrol_S_MK3.

-Tried removing and regenerating the script, but when the script is present I still get the TypeError: cannot read property 'getBaseObjectId' of undefined (line 751) error in Cubase.

-If I remove the script, Cubase starts cleanly, but then I lose DAW integration (only basic MIDI works).

Unfortunatly, the issue still remains.

Gabbewt

@timrae_NI Oh, that might explain a lot… I'll try updating to the latest version and see if that resolves the issue. Thanks!

Gabbewt

@timrae_NI Updating from Cubase 13.0.20 to 13.0.55 solved the issue - everything is working now. Thanks a lot for pointing me in the right direction!

Quick links

Unanswered questions