Massive X crashing when recalled from an Ableton Instrument Rack

Jeremymatthew11 · 2025-07-25T10:05:19+00:00

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Hey guys,

I'm encountering a new bug that I noticed started happening ever since the content.db/Native Access bug from last week. (https://community.native-instruments.com/discussion/comment/235016?tab=all#Comment_235016).

Loading an Instrument Rack containing Massive X in Ableton Live will crash Ableton 75% of the time for me. This new bug occurs when loading Massive X instances that were saved in Instrument Racks specifically. However, if I load an instance of Massive X and bring up the GUI first, and then recall the Instrument Rack containing Massive X, I have better luck and it will only crash maybe 20%.

Thanks for your help. Happy to provide any log files you need.

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Jeremy_NI

Hey Jeremy, have you checked the reply on the thread here?

https://community.native-instruments.com/discussion/46687/massive-x-suddenly-no-longer-loads-any-wavetables-or-noise-samples-massivex-3697

Have you deleted the files and folders you had created? Might create conflicts.

A little databse reset might also help, you can follow the steps here: My Massive X Browser is Missing Presets

Jeremymatthew11

@Jeremy_NI Hello! Yeah, I restored the files to their original state once the second update was pushed out. It's strange that the crash doesn't happen 100% of the time and that preloading the plugin sometimes helps.

Jeremy_NI

Have you tried to reset the database?

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