my s4 is not being picked up by my laptop

danny fiasco

,nothings changed from last time to the next time i tried,snooped around online and heard it may be the usb port and its kind of common in these models ,very expensive to fix and very hard to repair. does anyone know about this problom and or how to remedy

Martiniix_NI

Hey!

Have you already tried all the steps in these 2 articles?

https://support.native-instruments.com/hc/en-us/articles/210275045-My-Traktor-Controller-is-Not-Recognized

https://support.native-instruments.com/hc/en-us/articles/4410096148113-My-Native-Instruments-Hardware-Device-is-Not-Recognized