A25 not recognized by software

NativeAmerican
NativeAmerican Member Posts: 54 Member
edited June 1 in Komplete Kontrol

Hi, I have an A25 that is not being recognized by the software. It stays in midi mode. The computer itself recognizes the device as an A25 attached to the USB. When I used the software earlier today, it recognized the M32 I had connected, and it worked correctly and also updated the firmware. When I connect the A25, it is not recognized though. I went through the preferences and the A25 is shown within the software, but for some reason it is not in the controller list, nor does it function as it should.

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  • NativeAmerican
    NativeAmerican Member Posts: 54 Member

    To update this issue, I installed Komplete Kontrol on a different laptop and it worked perfectly with the A25. The issue is not the device at all. For some reason, it is not connecting to the komplete kontrol software that I used for the M32 earlier. I am sure someone will claim the 2nd KK keyboard hooked up is set to midi, but I only have one KK keyboard connected to the software when I am trying to make it work.

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