Unboxed new Komplete Kontrol A-25 and Trouble Getting Set Up???

DesrtMax

I realize I am fairly new to DAWs, but these are not exactly "Plug & Play," are they? Okay, I have Win 10 i7 with Chrome. I use Cakewalk. Here is the issue: The system told me "Unknown Product Serial Number."

In properties, I think I am close. The device shows up in midi instruments and shows in some other areas. I have yet to get levels. Really excited to have this controller so any help dearly apprediated. M

Uwe303

Hello,

so first you have to install native access, and register the serial from the keyboard. There is normally also a card on the box with all the details. Before installing anything check the preferences of native access and maybe change the vst install folder to the one you already use or you just leave it as it is and later add the standard vst installation folder under cakewalk setting as vst folder and so a scan. Then you should be able to use komplete kontrols software and everything else that comes with the package.

found this:

https://www.native-instruments.com/en/specials/komplete/komplete-kontrol-setup/?srsltid=AfmBOopmnv4zFVpJjekJU1yd8j4SXxtoQBDXkI04WvVPVePKDwG2uOjZ

DesrtMax

Thank you for responding however still having issues. There are no links on this page with the exception of "All Tools" at the bottom right. That does not seem to be what I need???