I can't login to Izotope with Native Instruments login.

jasonb52
jasonb52 Member Posts: 2 Newcomer
in Other Software & Hardware

When I use the Native Instruments login on my Windows computer, it works. However, when I try the same option on my MacBook, I'm sent back to the Izotope page, still logged out (I would put a discussion post there, but yet again, I can't log in).

I went through the effort of resetting my password for Izotope altogether in order to circumvent this issue entirely, but it would be cool if someone could answer this question, or fix this issue so that other users could have a more enjoyable experience. Is there a way to fix this?

Best Answer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,689 admin
    Answer ✓

    @jasonb52 It should be the same log-in and password. Maybe cleaning the cache of your browser on the Mac might have helped too.If you are having issues or questions regarding this, please get in touch with our support here: https://bit.ly/NI_Support_All

    As for total unification, it might take a while. The MPS suite is now handled by Native Access, hopefully more products are coming soon.

Answers

  • jasonb52
    jasonb52 Member Posts: 2 Newcomer

    ^also it would be very cool very awesome if we could see every izotope plugin through native access and I could just download/shop through native access itself so I could circumvent downloading audiolens/other things (what I wanted izotope for) instead of downloading from there, instead of some izotope plugins (ozone eq) being available, and some not. Ok ty and goodbye :D.

  • PoorFellow
    PoorFellow Moderator Posts: 7,173 mod
    https://community.native-instruments.com/discussion/comment/226679#Comment_226679

    it would be very cool very awesome if we could see every izotope plugin through native access and I could just download/shop through native access itself so I could circumvent downloading audiolens/other things (what I wanted izotope for) instead of downloading from there

    N.I. is working on merging N.I. and iZoptope and most likely then at some point in the future (my guess is within 6 to 18 months) then you are going to be able to install all your iZotope plugins using Native Access. Shopping from directly within Native Access ? I would not dismiss the idea entirely but think that it is not going to be implemented any time soon since N.I. has enough to deal with as it is.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,689 admin
    Answer ✓

    @jasonb52 It should be the same log-in and password. Maybe cleaning the cache of your browser on the Mac might have helped too.If you are having issues or questions regarding this, please get in touch with our support here: https://bit.ly/NI_Support_All

    As for total unification, it might take a while. The MPS suite is now handled by Native Access, hopefully more products are coming soon.

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