cannot install Native Access 2 / dependencies
Hi, I cannot install Native Access 2 in my computer.
In installing, this message appeared
"Please grant permission to Native Access to install fependencies. Please restart Native Access and try again."
I saw the article this error message appears in Mac, but my computer's OS is Windows11.
Do you know a solution for this problem in Windows11 ?
Please help me!😭
OS : Windows 11 Home (ver. 21H2)
Processer : Core(TM) i7-12700 2.10 GHz
Jeremy_NI Customer Care Posts: 4,459 mod
Hey all, the issue seems to be broader now.
If you get the error message on Mac, simply open Activity Monitor and force quit the ntkdaemon process, that should do the trick.
If you are on Windows, it's a bit more tricky. You would need to get in touch with our customer support here: http://bit.ly/NIsupport_install
If it's an emergency and you don't want to wait, you can always downgrade to Native Access 1: How to Downgrade Native Access 2 to Native Access 10
have a look at this article...
Native Access 2 Freezes on “Installing Dependencies“ at Startup (Windows) – Native Instruments (native-instruments.com)1
I have already tried this step...😢1
If no one here can provide a working solution, your next step should be to contact support here:
Download & Installation – Native Instruments (native-instruments.com)
Hope you are able to get the issue resolved!
Had a thought, have you tried running the installer an admin? (Right click the installer, select "Run as Administrator"...1
OMG it really does say "fependencies" - I initially thought hayahori made the mistake. 🤣3
I had started NA2 installer by admin...but the same message had appeared...
I tried uninstalling NA2, rebooting and installing NTKDaemon 1.5.0.
But nothing can resolve this probrem...😱
thanks for your help !!!!0
I am finding the same problem with my Mac M1 Studio OS. 12.4. Native Access just hangs with this error msg. I tried the delete and re-install procedure, but it made no difference.0
CRS Member Posts: 13 Sine
I have the same problem with the message error "Please grant permission to Native Access to install fependencies. Please restart Native Access and try again" under Windows 10...
I tried NTKDaemon 1.5.0 also but nothng can resolve the problem...
Did you find any solution ? Can you help me ?
Thank you very much...0
Hi, Gone To Lunch
I saw your error message in another article, but i can't remenber. sorry
maybe clear ntkdaemon cash...?0
I can't resolve too.
I have got in touch with NI support via https://support.native-instruments.com/hc/en-us/categories/360000053677-Download-Installation .
Support team proposed Downgreading Native Access(1) via https://support.native-instruments.com/hc/en-us/articles/4748946468497-How-to-Downgrade-Native-Access-2-to-Native-Access-1
(in this article " 3. Download Native Access. " <-- this link provide NA1 )
I can use Native Access 1 without problems !0
Thank you for your answer.
Unfortunately, your download links redirects me to the Native Access 2 and it is the same problem...0
oh, Can you download it with this URL?
hey party people, my win10 gave me the 'dependencies taking too long' runaround, NTKDaemon doesn't provide the option to click anything when I ran it, no surprise the NTK solution solved nada. so I thought I was back in business when NA1 successfully installed. but all my products showed up with 'repair' on them. when I click it, NA1 fails to reinstall my goods. any ideas on possible remedies?0
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