Traktor X1 MK3 with sensitive knobs replacement?

Hello to the community. Just bought a second Traktor X1 MK3 for my needs and its Browser & Beat Jump Knobs are harder (which is considered as normal) compared to those on the first X1 MK3 I bought on day one of its release.

I have read on a thread that the sensitive knobs is a known issue and the affected devices can be replaced.

Has someone did this to guide me?

Thank you in advance.

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Accepted answers

Stevan

https://community.native-instruments.com/discussion/comment/225709#Comment_225709

I believe they need a replacement unit.

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lord-carlos

You would need to know what exact knobs the new one have. A NI person wanted to check the exact model nr for me, but never got back to me.

Then you need to desolder the old ones.

If you never used a soldering iron this out probably not the project to start with.

Stevan

https://community.native-instruments.com/discussion/comment/225709#Comment_225709

I believe they need a replacement unit.

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