Issue Summary: Kontakt 5, Overture 4, and Library Activation Problems

Mike W

I’ve been trying to activate my Kontakt 5 libraries, specifically London Solo Strings and Olympus Elements, but I’ve encountered multiple problems due to Native Instruments discontinuing support for older activation methods. I also use Overture 4 as my DAW, which is incompatible with Kontakt 6, leaving me stuck with Kontakt 5.

Problems Encountered

1. Overture 4 Doesn’t Work with Kontakt 6
   • Overture 4 recognizes Kontakt.dll but refuses to load or open Kontakt 6 Player.
   • Kontakt 5, however, works because it includes multiple .dll files (Kontakt 5.dll, Kontakt 5 8out.dll, Kontakt 5 16out.dll).
   • This forces me to stick with Kontakt 5, which creates other challenges.
2. Library Activation in Kontakt 5 Fails
   • Native Instruments no longer supports Kontakt 5 in Native Access, so activation through modern methods is impossible.
   • The Activate button in Kontakt 5 launches an outdated terminal that can’t connect online anymore.
   • Service Center, the old activation tool, was discontinued in 2017, making its manual activation option nonfunctional.
3. Troubleshooting Attempts
   • Checked Native Access – But it only supports Kontakt 6 and newer.
   • Tried Manual Activation via Service Center – No longer works since support was discontinued.
   • Located .nicnt File for Olympus Elements – Even though it’s in the correct folder, Kontakt 5 doesn’t recognize the library.
   • Removed Read-Only Attribute on Library Folder – This didn’t resolve the issue.
   • Used the Files Tab Instead of Libraries Tab – Libraries load, but they remain in demo mode due to failed activation.
   • Tried Offline Activation Methods – No available offline solution.

Next Steps / Potential Solutions

1. Contact Native Instruments Support
   • Unfortunately, their website now primarily offers chatbot and community support, making it difficult to reach a human agent.
   • Clicking Submit a Request redirects to their forums or chatbot instead of opening a support ticket.
2. Find an Alternative Way for Overture 4 to Recognize Kontakt 6
   • Since it sees Kontakt in the VST folder, but won’t load the player, it may require a compatibility workaround.
   • If anyone knows a way to make Overture 4 recognize Kontakt 6 Player, that would be helpful.
3. Consider Moving On
   • Since activation for Kontakt 5 libraries appears permanently broken, I may have to accept the loss and look for alternative solutions.

If anyone has encountered similar activation issues with Kontakt 5, found a workaround for library activation, or has suggestions for getting Overture 4 to recognize Kontakt 6, I’d appreciate any advice!

Thanks for any help you can provide!

Vocalpoint

https://community.native-instruments.com/discussion/44890/issue-summary-kontakt-5-overture-4-and-library-activation-problems

Have no idea about Overture or the rest of your libraries but Kontakt 5 appears in Native Access v3.18 for me.

I am staring at it (plus Kontakt 6,7 and 8 in NA) now and can simply click and install.

Please tell us what OS you are using and especially what version of Native Access.

VP

Jeremy_NI

@Mike W Kontakt 5 can still be activated by the latest version of Native Access. Do you get this message appear when you are tring to load a particular library? In that case which one(s)?

You mention Kontakt 6 not being compatible with your DAW. Kontakt 6 is available in vst2 and vdt3 format. Does Oeprture 4 support vst3?

Are you able to run Kontakt 5 or 6 in standalone? Can you load your libraries there?

Regarding the way to contact us, there seems to be some confusion. You should simply click here: https://support.native-instruments.com/hc/en-us

If the chatbot can't answer your question you should be redirected to a live chat agent or asked to submit a request. More info here: https://bit.ly/NI_Support_How

Make sure you are logged in to your account, disable adblockers for NI pages, try private/incognito mode and log in again, try a different browser.