MK1 may be bricked

Outbackxi
Outbackxi Member Posts: 1 Newcomer
in Maschine

Hello, I have a question. My Mk1 lights up when I plug the USB into it. But the screens remain blank. I'm using PC (Win10) and the PC recognizes the device being plugged in but not the device itself. Is there a way to reset or restart the hardware or do I just need to scrap it and get another Maschine?

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Answers

  • laserbeak
    laserbeak Member Posts: 241 Helper

    I don't know of any way to reset it. Have you tried the firmware updater?

  • darkwaves
    darkwaves Member Posts: 475 Guru

    https://support.native-instruments.com/hc/en-us/articles/4410096148113-My-Native-Instruments-Hardware-Device-is-Not-Recognized

  • 6xes
    6xes Member Posts: 924 Guru

    provided you have installed the necessary mk1 drivers, and you are not connecting through a hub you should be good

    theres only ever one other issue that can arise when connecting to a windows 10 pc

    which has alot to do with how windows handles drivers…

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,906 admin

    I would first try the following: My Maschine Controller Does Not Start

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