"Get the Latest Update" message on S** MK3

B4Time

I recently did an "update All" on Native Access. Seemed to go fine but ever since then my S88 MK3 has been asking me to download the the latest update {which is 3.4.1 for KK and 1.8.7 for firmware). The message does not say if software or firmware needs updating. Either way both are up-to-date according to Native Access and the firmware version is correct on the info screen of the keyboard.. There is no clickable option other than"Skip" which gets rid of the message but breaks the connection to the daw software such that I then have to close the song that was opened and then reopen it. Since I already "skipped' the message it then works absolutely fine. But there is something wrong with the keyboard constantly prompting on start up for a new update when it is fully up-to-date already.

Thoughts on how to fix? Anyone else seeing this problem?

Brian

DunedinDragon

I'm wondering if it's really the Hardware Connection Services in Native Access that needs to be updated which should be version 1.9.4 for the current version of firmware on the S88 MK3.

Jeremy_NI

https://community.native-instruments.com/discussion/44689/get-the-latest-update-message-on-s-mk3

What's your operating system?

do the Hardware Connection Service and all your other NI programs have full disk access? How to Enable Full Disk Access on macOS

If you're on Sequoia, there are a few more steps:

https://community.native-instruments.com/discussion/39436/tip-sequoia-adds-an-extra-step-when-installing-ni-hardware-keyboards-or-maschine-and-native-access