Issue with Komplete Kontrol

Alclehel · April 13

Hi everyone,

for the past two days, i caan't run komplete kontrol, whether in standalone mode or from the DAW i usually use (Reason).

To be more specific, when i click "open" komplete kontrol from native access, i get this screen :

And that's all. It remains like that until i stop it.

I work with Windows. I use Komplete Kontrol since january, and i don't know what to do. Thanks for the help.

Alclehel · April 13

I tried to uninstall the app and reinstall it, but the issue remains the same.

PoorFellow · April 13

Then first reset the Native Access XML file , look at section 8 here : My Product is Missing in Native Access

Then run Komplete Kontrol as standalone to see if that helps.

Jeremy_NI · April 25

Have you tried to reset the database?

Make sure Komplete Kontrol is not running.
Note: the User Library folder is hidden. To access it, click on Go in the menu bar and press the Alt key. You'll now find the Library entry in the menu:
Delete the files contained there:

Answers