Where to get Traktor 4 with X1MK3/Z1MK2

baq
baq Member Posts: 4 Newcomer
in Traktor Software & Hardware

Hi,

I recently bought the newest X1/Z1 Controller and the ad said, it comes with Traktor 4. But when I put the serials into access, nothing happened and when I try to run the 4 demo, I cannot connect it to access. What is the secret to get/run Traktor 4?

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Best Answer

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 487 mod
    Answer ✓

    This was solved on a different post hehe.

Answers

  • Heisenberg
    Heisenberg Member Posts: 397 Pro
    edited April 11

    Can you see the serial numbers in your account?

    https://www.native-instruments.com/en/my-account/my-products-serials-downloads/

    Do you have the latest version of Native Access installed?

    https://www.native-instruments.com/en/support/downloads/

  • baq
    baq Member Posts: 4 Newcomer

    Hi,

    yes the serial is in my account, access is the newest version. Both devices has a hardware serial. I can add them to my access but nothing happened on the software side. Weird. The support asked me, where i saw that this products comes with Traktor. oh man.

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 487 mod
    Answer ✓

    This was solved on a different post hehe.

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