I can't install Traktor Pro 4 with my new controller

mikigirona

Hello. I just purchased the Traktor Kontrol S4 MK3 controller (April 9, 2025). I went to install Traktor Pro 4, but the serial number only lets me install Pro 3. How can I contact you by email or phone?

lord-carlos

Here you go: https://support.native-instruments.com/hc/en-us/articles/360014498698-How-to-contact-NI-Support

nachopenades

https://community.native-instruments.com/discussion/44306/i-cant-install-traktor-pro-4-with-my-new-controller

Yesterday I installed it for a friend and at first only Traktor Pro 3 appeared, once installed, then Traktor Pro 4 appeared in Native Access.