Hey folks! Hopefully someone can help out…yesterday I purchased an Izotope product, but did it via Klarna so it processed through NI’s site. Unfortunately the email I provided was an alias I had forgotten that I had deactivated. This meant I didn’t receive any of the activation or invoice emails. Because it’s Izotope, the product’s serials don’t show up in NI Access or on the NI website, and Izotope is waiting for a serial number so they can’t help either.
I’ve been trying for 24 hours to reach someone at NI Support to just have them re-send those emails, and no one has gotten back to me yet. Does anyone have any further ideas? I’ve opened multiple support tickets but apparently no one is available. I’ve even tried Reddit and the old Zendesk email, but zero luck. Hoping for someone from NI to catch this note and help out! Thanks!
