I cant find traktor pro software after resetting my pc

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FrancaPotente_1988
FrancaPotente_1988 Member Posts: 2 Newcomer
in Traktor Software & Hardware

In Native Instruments used to be a download easy link to get the software next to my serial number product. Now it is only through Native Access and even if I put my serial number 100 times, I cant find traktor pro there. When I install it through the website not using native access, it asks me for serial number but when I click there, nothing happens again. Can someone help me please?

Best Answer

  • maniacintosh81
    maniacintosh81 Member Posts: 946 Expert
    Answer ✓

    Which operating system are you using? Which version of it? And what version of Traktor?

    Traktor Pro 2 isn‘t supported on modern versions of macOS for example. Therefore it isn‘t shown in Native Access on modern macOS.

Answers

  • Vlasenkoff
    Vlasenkoff Member Posts: 8 Member

    You need to log in to main site, so you can check your products and download software you own.

  • FrancaPotente_1988
    FrancaPotente_1988 Member Posts: 2 Newcomer

    Yeah I did, but when I get there and I see my serial number registered, it only lets me download through native access and then I dont see traktor pro in my list

  • Vlasenkoff
    Vlasenkoff Member Posts: 8 Member

    send a ticket to support then, hope they´ll help.

    https://support.native-instruments.com/hc/

  • maniacintosh81
    maniacintosh81 Member Posts: 946 Expert
    Answer ✓

    Which operating system are you using? Which version of it? And what version of Traktor?

    Traktor Pro 2 isn‘t supported on modern versions of macOS for example. Therefore it isn‘t shown in Native Access on modern macOS.

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