Why I didn't get Traktor Pro 4 with the new X1 MK3

Shaymanellaz

I just bought a traktor x1 mk3, website clearly said it comes with traktor 4 why I received outdated version???? highly disappointed, please add actual traktor 4 to my account, this false advertising by NI

Sûlherokhh

Just contact NI. They will help you get TP4. It's a technical glitch, not false advertising.

lord-carlos

Might be older stock from 3rd party trader?

Contact support with proof of purchase https://support.native-instruments.com/hc/en-us/articles/360014498698-How-to-contact-NI-Support