Traktor Pro 4

MrZeee

Purchased new X1mk3 5 months ago to get Traktor 4 software.

Couple days ago sold X1 and didn’t realise I’ve lost Pro 4 also. Sold X1 for £140 and now i have to purchase T4 software for £129, what a disaster I’ve done. Icing on the cake , i didn’t download free T3 version while X1 was with me 🙄💀

I have unused T4 license key from the same buyer, but need a hardware? Does anyone know my options? Thanks

mykejb

Normally when you sell hardware you transfer the hardware to the purchaser and they get a copy of the same software that came with the hardware, plus you keep the software too. You can see more details here - https://support.native-instruments.com/hc/en-us/articles/210288845-Buying-or-Selling-a-Native-Instruments-Product-Second-Hand

Not sure why you lost the licence, but I'd suggest contacting support to see if they can help, which you can do here - https://bit.ly/n1acc