I cant seem to find a way to contact support re: "send crashlog..."

bni999 · March 12

K7 pooped out a crashlog and asked me to send it to support but none of the support pages list any means to do so (I AM logged in)

Any ideas out there?

Mert_NI · March 12

Hello bni999, here is the Knowledge Base Article that can help you with this subject:

If the issue persists, can you please create a support ticket or open a chat support using the link below:

So our team can help you further to solve that as soon as possible.

I hope this helps☺️

Mert_NI · March 12

Hello bni999, here is the Knowledge Base Article that can help you with this subject:

If the issue persists, can you please create a support ticket or open a chat support using the link below:

So our team can help you further to solve that as soon as possible.

I hope this helps☺️

bni999 · March 12

When I upload the crashlog in the chat nothing happens - it just sits there.

Also there is no link to open a ticket. Can you just post it??

Best Answer