No Sound Deck B S4MK3

Frank Kunz
Frank Kunz Member Posts: 5 Member
in Traktor Software & Hardware

Hello!
I suddenly had the problem that I had loaded a track in B and could play it, but there was no sound. The problem was only with deck B and not always. When I loaded the same track in D, no problems.
Also, the remaining time warning flashed red after the track was finished.
System Macbook Pro M1 pro
Latest Mac OS
Traktor Kontrol S4 MK3
Latest Traktor 4 version

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Best Answers

  • Frank Kunz
    Frank Kunz Member Posts: 5 Member
    Answer ✓

    Hello!

    Thank you for your answer Martiniix_NI.
    That is not the problem.
    I have been using Traktor since Traktor Studio. I had all kinds of Xone mixers (42 & 96) and midi controllers ( k2, Faderfox DX2 etc) with my owen custom mappings etc.
    The audio routing is correct, internal mode with my s4 mk3.
    It ran perfectly, but last saturday there was this error. Deck is loaded. Track is also visible in the display of the S4. Start...track running...no sound. Change to deck D. Same track loaded. Start and sound is there.
    After a certain time, deck B also works again. Also, the display of the S4 deck (set track end warning) flashes when the track is over, and only on deck B. I see a problem in the program. Wanted to ask if it has happened to other users.
    Now reset the S4 and see if the problem is fixed. Then I'll get back to you.

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 455 mod
    Answer ✓

    Hey!

    Okay, interesting, I'm glad to hear that the problem is solved. At the moment I haven't heard much of this issue, but if you face it again or if it's replicable, please let me know.

  • Frank Kunz
    Frank Kunz Member Posts: 5 Member
    Answer ✓

    Hey!

    I reseted the S4 and now everything is fine. I hope it was an exception. I have a 6-hour gig on Friday and Saturday.

  • Frank Kunz
    Frank Kunz Member Posts: 5 Member
    Answer ✓

    Update.

    After the reset, everything is fine. No problems.

    I hope that was a one-time mistake.

Answers

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 455 mod

    Heyo!

    Can you send a picture of your audio preference please? Which mixing mode are you using? Internal or external?

  • Frank Kunz
    Frank Kunz Member Posts: 5 Member
    Answer ✓

    Hello!

    Thank you for your answer Martiniix_NI.
    That is not the problem.
    I have been using Traktor since Traktor Studio. I had all kinds of Xone mixers (42 & 96) and midi controllers ( k2, Faderfox DX2 etc) with my owen custom mappings etc.
    The audio routing is correct, internal mode with my s4 mk3.
    It ran perfectly, but last saturday there was this error. Deck is loaded. Track is also visible in the display of the S4. Start...track running...no sound. Change to deck D. Same track loaded. Start and sound is there.
    After a certain time, deck B also works again. Also, the display of the S4 deck (set track end warning) flashes when the track is over, and only on deck B. I see a problem in the program. Wanted to ask if it has happened to other users.
    Now reset the S4 and see if the problem is fixed. Then I'll get back to you.

  • Unknown
    Unknown
    edited March 11
    This content has been removed.
  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 455 mod
    Answer ✓

    Hey!

    Okay, interesting, I'm glad to hear that the problem is solved. At the moment I haven't heard much of this issue, but if you face it again or if it's replicable, please let me know.

  • Frank Kunz
    Frank Kunz Member Posts: 5 Member
    Answer ✓

    Hey!

    I reseted the S4 and now everything is fine. I hope it was an exception. I have a 6-hour gig on Friday and Saturday.

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 455 mod

    good luck!

  • Frank Kunz
    Frank Kunz Member Posts: 5 Member
    Answer ✓

    Update.

    After the reset, everything is fine. No problems.

    I hope that was a one-time mistake.

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