Super 8 Reaktor Ensemble stuck in demo mode - Apple Silicon

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newbreednet
newbreednet Member Posts: 15 Member
edited March 4 in Reaktor

On a new Mac, in Native Access I only have the Reaktor version of Super 8, version 1.0, which is showing as demo mode in NA and Reaktor

I have Komplete 14 Collectors Edition in my account

I also found a "Super 8 for Komplete Bundles" in my list of serials, but Native Access says I'm missing the base product?

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  • newbreednet
    newbreednet Member Posts: 15 Member

    I'm a bit stuck and would please ask for help. Thank you!

  • newbreednet
    newbreednet Member Posts: 15 Member

    https://support.native-instruments.com/hc/en-us/articles/10492337780253-Guitar-Rig-5-Kontakt-and-Super-8-R2-Open-as-Demo-Versions-on-Apple-Silicon-M-Systems

    Note: Super 8 R2 is the discontinued standalone version. The current Super 8 version running in Reaktor (Player) is not affected.

    Super 8 (Reaktor version) is still showing as Demo Mode. Any ideas out there?

  • newbreednet
    newbreednet Member Posts: 15 Member

    FIXED -

    I submitted a support ticket which has now resolved the issue.

    It was the "Super 8 for Komplete Bundles" serial which had been preventing NA from activating properly.

    I don't even know how that serial got there, nonetheless it has now been deleted and the problem solved.

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