Is this normal ?

HQbeats

Screenshot 2025-03-04 at 05.25.03.png

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Hi am trying to buy Komplete 15 collector's edition but I keep getting this error. Has some else experienced this before ?

Jeremy_NI

https://community.native-instruments.com/discussion/43071/is-this-normal

Have you got this resolved? If not please get in touch with our support here: https://bit.ly/n1orders

mykejb

Not an error I've seen, but if you're signed into your NI account try signing out and signing back in again. I had the "oops there's been an error" message a while back and logging out/in fixed it.

Jeremy_NI

https://community.native-instruments.com/discussion/43071/is-this-normal

Have you got this resolved? If not please get in touch with our support here: https://bit.ly/n1orders

PoorFellow

https://community.native-instruments.com/discussion/43071/is-this-normal

Website functionality : Should you have any webpage functionality issues then since functionality or lack of same could be a browser issue then also try another browser that you have not used before and with no extensions and all cookies accepted (my suggestions for alternative browsers would be e.g. Firefox, Chrome, Vivaldi browser and Opera browser ,depending on what you do not usually use)

The suggested browsers are what I expect will work if having never been installed before on the computer and then used as is with no extensions and all cookies accepted.