maninblackd

maninblackd

i have a traktor s2 dj controller which was handed down to me , so it was already registered years ago by original owner . there is no way to contact original owner and i have no packaging with serial number . so how can i use native instrument software to run controller . i am complete newbie by the way so dont know if my question is making sense

LostInFoundation

If you can’t contact previous owner to make a License Transfer, you must contact support and explain the situation. They’ll probably ask proofs that you own the device, as a photo of the device bottom, where the previous Serial Number should appear (you can’t use it anyway to register it in your account, since it has probably already been used by previous owner).

Link for Support (be sure to login with your account at the bottom of the screen in order to have access to the chat (during office time) or open a ticket):

https://support.native-instruments.com/hc/en-us/sections/18115022767005