New computer

Ian Gile

Hey folks, new here. Have a new computer and notice all of my purchased instruments are in demo mode. Does anyone know how to resolve this and get all my purchased instruments back into my DAW and the tracks I have used them on?

PoorFellow

https://community.native-instruments.com/discussion/42835/new-computer

Be sure to be using latest version of Native Access for your OS

Try the following trouble shooter : My Products Are Showing As DEMO in Native Access , especially '2. Your activation fails because of corrupted or missing activation tokens' and '3. You have corrupted XML files' (delete both NA XML and Kontakt product XML)

Also general Mac check list :

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on mac OS

Disks must be of correct format : Notes on Network Drives and Disk Formats Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

If the problem persists then please contact N.I. Native Access and Installation Support .

In case that you need guidance contacting support : Please read : how to get support !