Hello. I have an S4 running with Pro4. The external inputs have stopped working.

XixTonic
XixTonic Member Posts: 4 Newcomer

"About" in the "Help" section confirms a full license for Pro4, but this problem appears to be a trial period expiry issue. Any suggestions?

Best Answer

  • Oxy
    Oxy Member Posts: 128 Helper
    Answer ✓

    Try switching 'mixing mode' back and forth.

Answers

  • mykejb
    mykejb Moderator Posts: 2,272 mod

    The external inputs not working isn't usually a trial issue as far as I'm aware. The trial usually stops after the 30 minute demo period. Which inputs stop working, and does the rest of the software work ok?

  • XixTonic
    XixTonic Member Posts: 4 Newcomer

    Ok, Ive been running Pro4 for 5 or 6 weeks. Have tried changing the input routing. Nothing. The rest of the software seems to work fine!

    What stands out the most is in Audio Setup it says Phono/Line Input Channel "not supported"! This seems very strange (and what lead me to believe it might have been a trial issue), especially as I have used an external audio source on several occasions and it worked fine. Its frustrating as the external input capability of the S4 was a key thing for me!

  • mykejb
    mykejb Moderator Posts: 2,272 mod

    Are you on a Mac or a PC? Have the inputs ever worked?

  • XixTonic
    XixTonic Member Posts: 4 Newcomer

    I am on PC. The inputs have worked just fine on several occasions over a few weeks, and now suddenly they have stopped working.

    As I said above, I noticed that in Audio Setup the Phono/Line input (now) says "not supported". Something has clearly happened, but I cant figure out what.

  • Oxy
    Oxy Member Posts: 128 Helper
    Answer ✓

    Try switching 'mixing mode' back and forth.

  • XixTonic
    XixTonic Member Posts: 4 Newcomer

    Ok, thanks for the tip. I'll give it a go!

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