Driver problem with Traktor S2 MK1 and Windows 11?

Antonio DTF

Hi all!

I am having a problem with a Traktor S2 (MK1) controller connected to a Windows 11 PC. The device is correctly detected via USB, drivers and firmware are up to date, but the controller is not detected by the Traktor software. I discovered that when accessing the device manager there is an error message "problem starting the device":

Problema di avvio del dispositivo USB\VID_17CC&PID_1100&MI_00\6&18e791b7&0&0000.

Nome driver: oem232.inf
GUID classe: {88bae032-5a81-49f0-bc3d-a4ff138216d6}
Servizio: ks2usb_svc
Filtri inferiori:
Filtri superiori:
Problema: 0x0

Is this a driver issue or could it be something else?

Can anyone help me?

Thanks in advance!

Antonio

LostInFoundation

Check if this article can be useful:

https://support.native-instruments.com/hc/en-us/articles/210275045-My-Traktor-Controller-is-Not-Recognized

Also: did you install the driver provided in NI website or you let Windows do it automatically?

https://www.native-instruments.com/en/support/downloads/drivers-other-files/