Help needed. I've tried everything.

Majki

Hey guys.

Running Traktor Pro 4, but this also happened with Traktor Pro 3. Traktor just randomly out of the blue stops working and freezes up, dropping into this 1/32 loop with no way to stop it. The program itself reacts to commands and even loads up a new track on the other deck however upon pressing play nothing happens. The volume also only changes with changing the master knob and the only way to get out of that is to reboot the controller or the program.
Laptop is an ASUS ROG Strix G513QM running Windows 10, with a Ryzen 7 5800H, NVIDIA RTX 3060 and 16GB RAM.

This time it was triggered after switching from Turbo to Balanced mode and opening Control Panel. Tried recreating it but it didn't work. It happens on my gigs all the time completely out of the blue - I reinstalled Windows and made a new account with only Traktor installed, however the problem keeps happening. I reinstalled the S4 drivers - didn't help. I used both ASIO and WDM - doesn't matter. It happens on every power plan, after a few minutes or after multiple hours, some nights it doesn't happen at all, some nights it happens multiple times. I have zero clue what may be causing this and I'm in dire need of help. I have a video I can include but I just created my account so I'll do that as soon as possible.

Thank you in advance!