Traktor pro 4 not connecting to traktor kontrol s4!!!!

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Nesser
Nesser Member Posts: 3 Newcomer
in Traktor Software & Hardware

I've been using traktor pro 2 with my controller without issues, I got a new MacBook and wanted to download the pro 2 but the older version is not compatible so I had to get the pro 4. Come to find see now that the program isn't recognizing its own controller for some reason. I didn't have this issue with traktor pro 2. What the hell is going on???? Why am I paying for an update I can't even use properly!

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  • red_nick
    red_nick Member Posts: 340 Pro
    edited January 29

    Which version of the S4? If you're not sure, post a photo.

    If it's the mk1, that doesn't work on mac any more: https://support.native-instruments.com/hc/en-us/articles/360014900358-Compatibility-of-Native-Instruments-Products-on-macOS

  • Nesser
    Nesser Member Posts: 3 Newcomer

    yes I believe it's the MK1, it just says traktor kontrol s4

    ugh I wish they would clarify this more in the update section

    thanks for the quick response

  • Nesser
    Nesser Member Posts: 3 Newcomer

    I've been able to connect with windows! What a disappointment

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