Hello. I bought used kontrol a61 keys and the previous owner forgot access from the office to unlink them from his account. How can I link the keys to my account and get the programs that came in the kit?
All such issues are handled exclusively by N.I. Account Support
Contact N.I. Account Support with proof of purchase and a picture of the serial on bottom of device and explain the situation
Quote Matt_NI : All you need to know about License Transfer
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
