How can I activate used a61?

PaulCher

Hello. I bought used kontrol a61 keys and the previous owner forgot access from the office to unlink them from his account. How can I link the keys to my account and get the programs that came in the kit?

PoorFellow

https://community.native-instruments.com/discussion/41925/how-can-i-activate-used-a61

All such issues are handled exclusively by N.I. Account Support

Contact N.I. Account Support with proof of purchase and a picture of the serial on bottom of device and explain the situation

Quote Matt_NI : All you need to know about License Transfer

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care