One channel is louder than the other one

Klangtherapie
Klangtherapie Member Posts: 1 Newcomer
in Traktor Software & Hardware

Good morning everyone,

I am using a laptop with windows 10, Traktor 4(point-zero - I am guessing at the moment) and experience the following problem. One channel is louder than the other one. No matter in which Dj Mixer (usually Pioneer in clubs) I connect my soundcard, the output 3/4 (Channel 2) has a lower volume than the other one. The sound card works perfectly, the same applies to my usb slots and all used cables as I tried to exchange every single piece already
any ideas or solutions for this problem?

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Answers

  • lord-carlos
    lord-carlos Member Posts: 3,763 Expert

    Can you test if mapping a different deck to that output? If it still low it might be a hardware problem.

    Or you could test to use a different software all together. Just play something on youtube and tell your OS to use output 3/4 for audio. If that still has the problem, it might be hardware.

    If you find it's only in traktor, there is a pan somewhere. I think I remember a bug where people have to pan all the way to one side and back in order to fix it.

  • mykejb
    mykejb Moderator Posts: 2,025 mod
    edited January 20

    Try running Traktor in Mono mode or play a mono track, see if you still get one channel louder than the other.

    Are you running Traktor hardware (S2/3/4 etc)? If so is the headphone cue balance wrong as well?

    Also, the latest version is 4.1.1 so check you're up to date.

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