All my 3rd party libraries will loaded as "demo" in Kontakt

JD Wood

All my third-party libraries will load as "demo" in Kontakt, though all of them are activated already, and I can do nothing in Native Access to change this. As a full-time producer, this now really bothers me because most of my sessions won't load properly.

Has anybody had this experience yet or any idea how to handle it?

Grateful for any help

PoorFellow

Thank you for the info.

You didn't mention if happening as stand alone also , if it does not then it is maybe DAW related .

But if it happens also as standalone then try deleting both NA XML and if there then Kontakt product XML (see '3. You have corrupted XML files') , ref. : My Products Are Showing As DEMO in Native Access

And also : reinitialize the KONTAKT Database .

If you have done all the above and missed nothing (including in previous post also) and it is not DAW related then the only thing that remains to try is to reinstall one of the third party libraries in question to see if it that helps.

Else you will have to contact N.I. Native Access and Installation Support .

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

PoorFellow

https://community.native-instruments.com/discussion/40822/all-my-3rd-party-libraries-will-loaded-as-demo-in-kontakt

All my third-party libraries will load as "demo" in Kontakt

Sounds as if you are opening things in Kontakt 'player , do you have more versions of Kontakt on your computer including Player versions ? If you have a full version Kontakt then try opening these third party libraries in that full version Kontakt as stand alone app to see if it works.

Also does this happen only in a DAW or also when using as stand alone ?

Be sure that you using latest version of Native Access for your OS .

Also have you done all the Mac users must do when using N.I. software ? :

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

Else what is your exact OS version ? What is your Kontakt version ? What is your N.A. version ? What is your DAW version ?

JD Wood

I am using the full version of Kontakt 8 in Pro Tools 24.10.1 NA Version 3.16.0 Mac OS 13.7.2

PoorFellow

Thank you for the info.

You didn't mention if happening as stand alone also , if it does not then it is maybe DAW related .

But if it happens also as standalone then try deleting both NA XML and if there then Kontakt product XML (see '3. You have corrupted XML files') , ref. : My Products Are Showing As DEMO in Native Access

And also : reinitialize the KONTAKT Database .

If you have done all the above and missed nothing (including in previous post also) and it is not DAW related then the only thing that remains to try is to reinstall one of the third party libraries in question to see if it that helps.

Else you will have to contact N.I. Native Access and Installation Support .

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care