Cannot find an installer for TRAKTOR SCRATCH PRO 2 MK2 for TKZ2

_Adam
_Adam Member Posts: 10 Member
in Traktor Software & Hardware

Hello all.

Probably a real simple one to solve. I've bought and paid for TRAKTOR SCRATCH PRO 2 MK2 for TKZ2 but I had to wipe my Mac Before doing so I checked I could access my licence, which I can from my account here, however, what I didn't check is whether the installer was still available.

Well, this is where I'm stuck. I cannot find an installer for it anywhere. Has this been taken offline? Have I now lost access to this product I bought?

Any help appreciated.

Thanks.

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Answers

  • maniacintosh81
    maniacintosh81 Member Posts: 724 Guru

    The way of installing NI products is Native Access these days. Usually you load Native Access, log in with your account and install your software this way.

    But if you want to install older software (and TSP2 is ancient now) Native Access only offers this if it is supported on your Mac. Traktor (Scratch) Pro 2 was last supported with macOS 10.13 High Sierra. You‘ll need at least Traktor Pro 3 with newer versions of macOS.

    You can find some legacy installers on a support site:

    https://support.native-instruments.com/hc/de/articles/210294645-Traktor-Pro-Installationsdateien-für-ältere-Betriebssysteme

    But you will need a matching version of Native Access for activation.

  • _Adam
    _Adam Member Posts: 10 Member
    edited December 2024
    https://community.native-instruments.com/discussion/comment/200740#Comment_200740

    Hey, thanks for the reply.

    The app worked fine on my MacBook on 15.3 as I was using it yesterday before I reinstalled everything. I just didn't think I would lose access this way, so although it might not be supported, it worked.

    I'll try get a downgrade of Native Access, because the version I have doesn't have it. I assume, from your link, I need to get Native Access 1.10.0 for Traktor 2.11.3 assuming this is the last version of Scratch Pro 2.

    I would upgrade to Pro 4 or whatever the latest version is, but I'm loathed to pay again for a version of software that still, after 10+ years, doesn't support retina screens.

  • _Adam
    _Adam Member Posts: 10 Member

    Okay so I got Traktor installed, but cannot get Native Access working for the life of me, it just refuses to open after installing so I can't remove demo mode. I'll keep trying.

  • maniacintosh81
    maniacintosh81 Member Posts: 724 Guru

    Just out of curiosity I tried to install TSP2 on my Mac Studio running on Sonoma 14.7.2. I was surprised: Even with an error message that installation failed it seems it installed and even runs in demo mode. But Native Access 2 isn't able to activate that copy. Didn't tried further because I don't want to mess up my Native Access installation.

    Wish you good luck but I expect only working solution will be updating to at least Traktor Pro 3. But as you can get TP3 only "used" by now the easiest solution will be to go to TP4 directly.

  • _Adam
    _Adam Member Posts: 10 Member
    https://community.native-instruments.com/discussion/comment/200884#Comment_200884

    yeah I had no problem installing Scratch Pro 2, but I cannot activate my product with my product key because Native Access doesn't recognise it and older versions don't work.

    I've messaged NI so I hope they reply. If the latest version was fully mac compatible I’d upgrade. I’ve been waiting years for a retina version… It’s the only application I have on my mac that is a pixelated mess.

    Fingers crossed.

  • maniacintosh81
    maniacintosh81 Member Posts: 724 Guru

    Traktor Pro 4 has still no retina support. Reading a bit between the lines in comments of NI staff I am not really expecting it before Traktor Pro 5. of course earlier retina support would be much appreciated.

    But even without retina support Traktor Pro 4 is fully Mac compatible.

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