I uninstalled a Brunt Hues Sample Library in Native access and I can reinstall it

Nayquan

How to recover a deleted Sample Library in Native access if you are un able to locate the actual folder but you have the purchased Sample library on your account and it also shows on the native access app but doesn't give a option to reinstall

Jeremy_NI

There seems to be an issue with this specific samples expansion. I could reproduce the issue. Hopefully this gets fixed soon, in the meantime, please get in touch with our support: https://bit.ly/NI_support_NA

PoorFellow

https://community.native-instruments.com/discussion/40162/i-uninstalled-a-brunt-hues-sample-library-in-native-access-and-i-can-reinstall-it

What is the exact version of your MAC? OS ?

What is your version of Native Access ? If not using a legacy OS then be sure to be using latest version of Native Access for your OS

Have you done all the Mac users must do when using N.I. software ? :

ALL NI apps including NTKDaemon must have full disk access. : Howto Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

Jeremy_NI

There seems to be an issue with this specific samples expansion. I could reproduce the issue. Hopefully this gets fixed soon, in the meantime, please get in touch with our support: https://bit.ly/NI_support_NA