machine plus change account

Jeremias

Hello,

I've bought a 2nd hand machine plus. Now I want to connect it to my account, as it still seems to be connected to the former. I don't know how to get the QR Code you see when you start machine plus for the very first time. I need it connected to my account now , as I have all my extensions in there . How can one do that? Transferred the license already. The problem is to tell the hardware to connect to my account.

PK The DJ

There's a factory reset option. Go to settings, then system, then press shift to see the reset option.

PoorFellow

https://community.native-instruments.com/discussion/40045/machine-plus-change-account

You need to contact N.I.Account Support . In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

PK The DJ

There's a factory reset option. Go to settings, then system, then press shift to see the reset option.

PoorFellow

https://community.native-instruments.com/discussion/40045/machine-plus-change-account

You need to contact N.I.Account Support . In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care