Voucher code issue

Esamo
Esamo Member Posts: 4 Newcomer
in Traktor Software & Hardware

how to use these voucher codes for update Traktor pro 3 to 4 :

HOLIDAY24-USD or HOLIDAY24-EUR

"the voucher code is not valid."

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Answers

  • Royal Tee
    Royal Tee Member Posts: 46 Helper
    Answer ✓

    Can't use it on an update

  • Ayise
    Ayise Member Posts: 1 Newcomer

    Why is that? The conditions don't exclude updates. Only special offers. I would not understand an update as a special offer. The update had a reduced price during the cyber weeks. This is what I would understand as a special offer.

    So, I think the voucher should apply.

  • PK The DJ
    PK The DJ Member Posts: 2,227 Expert

    "I think the voucher should apply"

    Also "minimum spend $49"

  • kashada
    kashada Member Posts: 2 Member

    I agree with you Esamo, if it works on full version, it should work on the update, it's not our fault if we have already the previous versions, in my case Traktor Pro 1, 2 and 3, what's the special offer for long term users?

  • Vocalpoint
    Vocalpoint Member Posts: 3,075 Expert
    https://community.native-instruments.com/discussion/comment/198277#Comment_198277

    Any typical "update" for a new version of an owned product - is already discounted.

    No voucher that I have ever seen will ever work on an update unless it is applicable to a very specific update or it's a special voucher code like the extra 10% off code that many received this week.

    This has been discussed on here at length for weeks now.

    VP

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