error hardware serial "traktor z1 mk2"

Andreu Naqui

I have bought Traktor Z1 MK2 and it is impossible for me to enter the hardware number in Native Access and it gives me an error.
Help me, please

Jeremy_NI

Please get in touch with my colleagues here: https://bit.ly/NI_support_NA

Jeremy_NI

Please get in touch with my colleagues here: https://bit.ly/NI_support_NA

Andreu Naqui

TO WHICH EMAIL ADDRESS DO I SEND MY TICKET. IT'S A NEW PRODUCT AND IT DOESN'T RECOGNIZE MY SERIAL HARDWARE NUMBER

Jeremy_NI

I've posted the link: https://bit.ly/NI_support_NA

Here is how to contact support in case you need clarification: https://bit.ly/NI_Support_How