No answer from Support
WMischanja
Member Posts: 4 Newcomer
in Maschine
Can anyone tell my why support isn't responding to tickets? No answer for 1 week. 😕
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Best Answer
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I got the answer a minute ago. Thanks guys😉
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Answers
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Because they're busy? 😁
Why did you send a ticket? What's your issue? Give us some details.
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I bought a used device and wanted to have the serial number checked. If the device is already registered, it should be deregistered.
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A used device? That's probably why NI isn't responding to you.
You're not a new customer because you didn't buy a new unit. 😉0 -
I have been a Native Instruments customer for 10 years. I never had that problem. I got an answer after 2 days at the latest.
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3 or 5 years ago Native Instruments was a very different company. 😉
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I got the answer a minute ago. Thanks guys😉
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